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Remedy
Offices: Sunnyvale, California
Remedy delivers Service Management software
solutions that enable organizations to automate
and manage internal and external service
and support processes. With more than 7,000
customers worldwide and over 10 years of
product development and investment, Remedy,
a BMC Software company, delivers out-of-the-box,
best-practice applications that help their
customers align service and support with
business objectives, improve service levels,
manage assets, and lower costs. |
RightNow Technologies
Offices: Bozeman, Montana; Irving, Texas;
Princeton, New Jersey; San Mateo, California;
Berkshire, England; Sydney, Australia
& Yokohama, Japan
RightNow Technologies provides organizations
with industry-leading on demand CRM solutions
to build customer-focused businesses. RightNow's
technology, comprehensive services and commitment
to customer success deliver high returns
on investment for its customers. More than
1,200 organizations worldwide use RightNow
solutions. |
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SageCRM
Offices: Irvine, California
Sage CRM is an easy to use, fast to deploy,
feature rich CRM solution providing enterprise-wide
access to vital customer information—anytime,
anywhere. With Sage CRM, you can better
manage your business by integrating field
sales, internal sales, customer care and
marketing information. SageCRM.com is a
comprehensive on-demand CRM solution for
clients seeking a low-cost, low-risk solution. |
Salesforce.com
Offices: San Francisco, California;
Dublin, Ireland; Surrey, England; Paris,
France; Munich, Germany; Sydney, Australia
& Tokyo, Japan
Salesforce.com is a leading provider of
customer interaction solutions that integrate
the power of email, chat, real-time collaboration
and telephony applications with a mature,
robust multi-channel interaction management
platform, comprehensive analytics and a
fully integrated system-wide knowledgebase
and customer database. Their clients enjoy
a 360-degree view of all customer communications—regardless
of channel—within an easy-to-use and configurable
interface. |
Saratoga Systems
Offices: Campbell, California
Saratoga Systems is world leader in CRM
solutions that enable large, global enterprises
to effectively manage interactions with
their customers at every stage, from marketing
and initial contact through the complex
sales, service and support relationships.
Saratoga Systems provides advanced solutions
that enable their customers to maximize
employee productivity, increase operational
efficiency, create new revenue opportunities,
build and maintain satisfied customers,
and build a strong, sustainable competitive
advantage. |
SearchCRM
Offices: Needham, Massachusetts
SearchCRM is the Web's best guide for Customer
Relationship Management (CRM) decision makers.
SearchCRM provides business leaders with
information relating to the most pertinent
issues facing companies that are in the
process of developing, designing and implementing
CRM initiatives. With its combination of
original daily news, recognized experts,
hand-picked Web links, discussion forums,
Webcasts and customized research, SearchCRM
offers CRM decision makers a rich collection
of insight on this fast-changing industry |
Sitel
Offices: Nashville, Tennessee
Sitel provides fully integrated customer
care and back office processing services
that focus on delivering a return on customer
investment to our clients by reducing service
costs, improving customer retention and
increasing revenue per customer. Sitel’s
ability to serve customers and track customer
information across multiple channels enables
us to consistently provide positive, intelligent
service on behalf of our clients. |
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Talisma
Offices: Bellevue, Washington
Talisma is a leading provider of customer
interaction solutions that integrate the
power of email, chat, real-time collaboration
and telephony applications with a mature,
robust multi-channel interaction management
platform, comprehensive analytics and a
fully integrated system-wide knowledgebase
and customer database. Their clients enjoy
a 360-degree view of all customer communications—regardless
of channel—within an easy-to-use and configurable
interface. |
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Xert Precision Suite
Offices: Alexandria, Virginia
Xert Communications is a leading provider
of enterprise customer communications and
marketing automation software and solutions.
Xert’s solutions consist of interconnected
modules for enterprise interactive marketing
automation, enterprise contact management,
events management, survey management and
related communications; enabling streamlined,
workflow-based, real-time information management,
analytics and reporting. Using Xert’s suite,
their customers create significant leverage
in operations, drive new revenues, and reduce
operating costs. |
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